“I was trying to plan my wedding there, But Emma was so rude and wouldn't communicate with us or call us, instead went through emails which weren't replied to in a timely fashion. And the non refundable deposit is a JOKE. So we took our business else where. Paradisus is where we will be having our wedding next year. Glad I read these reviews, and see I'm not the only one having problems with their wedding manager Emma. If you want to have a easy weddding and great communication go with Paradisus. The have a great selection of wedding packages and a 100% refundable deposit. Thanks Everyone for all your reviews and glad I'm not the only one who thinks Emma shouldn't be in a management position.”

“Overall, beautiful resort, and would probably stay here again. It's very spread out with an outdoor layout, which was a big plus for covid safety, but it did take some time to walk to the main hotel area and restaurants, and wasn't fun in the rain.Pros: - Beautiful grounds - Beach cleaned of seaweed every day - Food was not great, but not bad (except for the dinner buffet: Get restaurant resos!) - Outdoor taco bar by the pool was super convenient for lunch - Easy to make restaurant resos via their app - Friendly staff - TONS of pools. - Easy to stay extra covid-safe and avoid others while still enjoying pools etc. if you wish. - Quiet in the evenings, at least where our room was. - Beers and water bottles stocked in rooms - Firm beds, and it felt like we got one hard pillow, one soft pillow (this is a plus for me, probably not for you if you like a soft bed!) - Lots of room for infant crib AND portable playpen with a junior deluxe suite. - Tile floors kept room nice and cool. Barely even needed to turn the AC on. - Strong AC (when we needed it)Cons: - Rooms are quite dated. - Shower, toilet, and bathroom doors are quite loud, which makes it tough if you're travelling with an infant. - Some buffets and restaurants closed due to covid - There are carts to transport guests around the resort, but they only come every 15 minutes - Reception only picks up after 9 and into early evening. Hard to get help outside those times. - Many bars are only open 11 to 5:30 or so, so you have to walk all the way to the main hotel for a drink, and even those bars close early. - Difficult to catch staff to get beers and water bottles restocked - Wifi is free, but slow, and sometimes didn't work at all - Many Koti. They're cute, but kind of aggressive from guests feeding them. Not the resorts fault, and they are managing as best as possible, just something to be aware of. - No charger next to the bed on one side”