Luxury Accommodations at The Ritz-Carlton Chicago

The Ritz-Carlton Chicago

160 East Pearson Street at Water Tower Place, Near John Hancock Center, Chicago, IL 60611, United States

Rating

4.6

Certificate of Excellence

2019

Price Level

$$$$

Rooms

434

Pets

Yes

from $ 3,222.60

BOOK NOW

Dec

The Ritz-Carlton Chicago, Chicago

The Ritz-Carlton Chicago

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. Inspired by its iconic address that unites city, lake and sky, The Ritz-Carlton- Chicago, stands a beacon in Chicago. Rooted in a heritage known for connecting visitors throughout generations, we celebrate what matters most to our guests in an environment that brings Chicago to life. Art, architecture and industrial innovation are at the core of Chicago’s story, told beautifully through the experience at The Ritz-Carlton. Set within the Water Tower Place near Lake Michigan, the hotel offers attentive service alongside distinct amenities: a culinary tour of neighborhoods in the exclusive Club Lounge, an expanded fitness center overlooking the skyline and luxury accommodations that offer a taste of Chicago living.

Price & Availability

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Room, 1 King Bed, City View ·

Room Only · 1 King Bed

Book now and save

Non Refundable

Total

$ 3,222.60

RESERVE

Room, 1 King Bed, City View (Hearing Accessible) ·

Room Only · 1 King Bed

Non Refundable

Total

$ 3,725.67

RESERVE

Room, 1 King Bed, City View (Mobility Accessible, Tub) ·

Room Only · 1 King Bed

Non Refundable

Total

$ 3,725.67

RESERVE

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower) ·

Room Only · 1 King Bed

Non Refundable

Total

$ 3,725.67

RESERVE

Room Only

Cancel free of charge before Sun, 1 Dec 2024

Total

$ 6,255.08

RESERVE

Executive Suite, 1 King Bed ·

Room Only

Package Rate

Total

$ 6,576.62

RESERVE

Wonderful

4.6

982 reviews

623

Customers Review

Value 4.9

Location 4.7

Cleanliness 4.8

Comfort 4.7

Neighborhood 4.9

Amenities 4.6

Condition 4.5

Recomendation 82%

“if zero stars were an option... this is a franchise Ritz, which basically means they are more interested in the single property than the Ritz brand. Which is understandable in a capitalistic society. Service is non-existent and this place is understaffed. None of the usual Ritz-Carlton perks are available at this location. And for close to a thousand dollars per night, I expect my wife and children to be a little pampered during our visit just like the Ritz does at all non-Franchised properties around the world. I spent close to 45 minutes on the phone with the Ritz Central Reservations Call Center talking through arrival times, transportation, departure times, spa times for my wife, our Anniversary requests, etc. When I checked in they had no record of that 45 minute conversation, our early arrival, room requests, etc. Have stayed here for New Years for a decade and will not return. They simply don't give a F!@# if you are Titanium which is the Ritz's highest rewards level. Willing to pay for service but this property simply does not get it. Paid Cash and did not use reward points. Good thing there are several 5-Star hotels in Chicago to select from in the future.”

— Samuel Garmon

“This hotel is superb and is in line with the Ritz Carlton line. The hotel is centrally located in the Water Tower Place and you are maybe 50 steps from Michigan Ave. The hotel lobby is on the 12th floor and then you take another bank of elevators to the rooms. The restaurant and hotel bar is amazing. The lobby area is very romantic yet welcoming for groups and families. The rooms are great (downtown view) and spacious for downtown Chicago.”

— Yolanda Montgomery