Mai Hana Hotel
8222 Jamaican Court International Drive, Near The Wheel at ICON Park™, Orlando, FL 32819-9313, United States
Rating
4
Travelers Choice
2021
Price Level
$
Rooms
123
Pets
No
from R$ 5,234.54
19
Dec
Mai Hana Hotel, Orlando
Mai Hana Hotel
The Best Western® International Drive-Orlando is a 100% non-smoking hotel ideally located right on International Drive at the gateway to many key area attractions in central Florida. This Orlando area hotel prides itself on friendly customer service and comfortable accommodations at an affordable rate. Guests staying at this hotel in Orlando will be close to the Orlando International Airport, Walt Disney® World, SeaWorld® and Universal Studios® Theme Parks. Business travelers will be just minutes from the Simcon Training Center, Lockheed Martin, Pepsi Corporation and CHEP. The Orange County Convention Center is located just one mile from the Hotel.
Price & Availability
Select your room
Double Standard ·
Bed & Breakfast
Cancel free of charge before Fri, 6 Dec 2024
Double Bed ·
Bed & Breakfast
16% discount
Non Refundable
2 Double Beds ·
Bed & Breakfast
6% discount
Non Refundable
2 Double Beds Cozy Room Non-Smoking ·
Room Only
Non Refundable
Room, 2 Double Beds, Non Smoking (Cozy) ·
Bed & Breakfast · 2 Double Beds
Non Refundable
1 King Bed Pool View Non-Smoking ·
Room Only
Non Refundable
Room, 1 King Bed, Non Smoking, Pool View ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room Run Of House ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
King Bed - Pool View ·
Bed & Breakfast
6% discount
Non Refundable
2 Double Beds - Nonsmoking Room ·
Room Only
16% discount
Non Refundable
1 King Bed - Nonsmoking Room With Pool View ·
Room Only
16% discount
Non Refundable
Double Standard Room ·
Bed & Breakfast
Room Run Of House ·
Room Only
Cancel free of charge before Thu, 5 Dec 2024
1 King Bed Suite Pool View Non-Smoking ·
Room Only
Non Refundable
Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View ·
Bed & Breakfast · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Suite Pool View ·
Bed & Breakfast
Non Refundable
Suite Pool View ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
969 reviews
5
605
4
448
3
193
2
56
1
42
Customers Review
Location 5
Cleanliness 4.1
Comfort 4
Neighborhood 4.5
Amenities 3.7
Condition 3.8
Recomendation 82.9%
“!! DO NOT STAY AT THIS HOTEL !!
Fraudulent, rude, and extremely unhelpful in trying to get this situation settled.
I have been charged multiple times by this hotel and they take no responsibility for it. Have been back and forth with my bank and Best Western customer service for almost a month and they all corroborate my information of being charged multiple times incorrectly. Somehow this hotel has no record of anything.
Essentially they overbooked my room and moved me to another room, but charged me to extend my stay in the new room and marked me as no-show for the original yet still charged me for it.
The hotel somehow has no record of me being charged 3 times for a 2 night stay, no record of my original reservation, and no record of an extra charge after they were supposed to REFUND me. Woman at the front desk called me crazy over the phone because I told her I had 2 reservations - the original and the one they made - and she only saw 1. Best Western customer service confirmed there were 2 separate reservations on my account. My bank has confirmed the charges on my account as well, so they are definitely not made up. Yet somehow this hotel only sees what they want to see.
The rooms weren't even all that great either for what I paid; the carpet had stains, the shower was dirty, and the outside of the building looked dilapidated and old. Exposed wire in the wall outlets, dirty lamps, stained bedsheets. Absolutely does not match the images on the website.
If I am charged again by this hotel I will be taking legal action. They take no responsibility for their mistakes, and have not even reached out to me to apologize for the issues I have had with everything. I've had to reach out to customer service myself to find out what is going on because no one has called or emailed me in the entire month I've been dealing with this.
There are plenty of other hotels nearby that are infinitely better than this place. They are rude, unhelpful, and fraudulent and have no business running a hotel. I'll be telling everyone I know to steer clear of this place if ever travelling to Orlando.
EDIT: As a counter to the hotel's reply who still refuses to accept responsibility for their mistake, I did NOT book through any third-party such as Booking or Expedia. I booked my reservations DIRECTLY on the phone with Best Western customer service, so this was an error on THIS hotel's part. Not on mine, not on customer service, not anyone else.”
— Natalie Mendez
“Would give zero stars if I could. Worst hotel room I’ve ever stayed in. My husband is trying to get a refund but no one will help us.
Room definitely hasn’t been cleaned as it should, there’s mold, stuff in the toilet….Save your cash and go elsewhere.
Also, I’m pretty sure that’s a blood stain in the carpet in one of the last pictures…”
— Cathy
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