Fraser Suites le Claridge Champs-Elysées
Avenue des Champs-Elysees, 74, Near Lido, Paris, 75008, France
Rating
4.2
Price Level
$$$$
Rooms
114
Pets
Yes
from
$ 7,376.16
25
Dec
Fraser Suites le Claridge Champs-Elysées, Paris
Fraser Suites le Claridge Champs-Elysées
Price & Availability
Select your room
Deluxe Suite ·
Room Only · 1 King Bed
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Non Refundable
Suite Deluxe King Bed ·
Room Only
Package Rate
Non Refundable
Premier Suite ·
Room Only · 2 Twin Beds, 1 King Bed
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Non Refundable
Suite Premier ·
Room Only
Package Rate
Non Refundable
Suite Premier King Bed ·
Room Only
Package Rate
Non Refundable
Deluxe Suite, 1 Bedroom ·
Room Only · 1 King Bed and 1 Double Sofa Bed
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Non Refundable
Suite Grand Deluxe ·
Room Only
Non Refundable
One Bedroom Deluxe Suite ·
Room Only
Non Refundable
Premier Suite, 1 Bedroom ·
Room Only · 1 Queen Bed and 1 Double Sofa Bed
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Non Refundable
Suite Premier One Bedroom ·
Room Only
Package Rate
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
337 reviews
5
412
4
173
3
66
2
41
1
64
Customers Review
Value 4
Location 4.9
Cleanliness 4.3
Comfort 4.3
Neighborhood 4.7
Amenities 4
Condition 4.2
Recomendation 81.5%
“I’m extremely disappointed with the service provided by this hotel.
We had booked two rooms (two suites to be exact, for which we had paid in advance) for a family of 4. On arrival, we were told the second booking did not exist, as they were unable to find it in the system. The 4 of us ended up sharing 1 suite for the night, and we went again to the reception the next day to enquire about the other room. We were again told no such booking exists. This went on for 2 days after which we asked them to cancel the second booking for us and refund the money, as we were only going to be in Paris for another day. The manager apologised to us multiple times and told us he will take care of the refund. However, on check-out, when we asked the reception for an update on the refund, the team was completely clueless and said they are not aware of any such refund.
Since then I have contacted the hotel multiple times. On call and email to request for the refund, and every time I am told they will discuss with the manager and confirm the refund but like always there is no response from them and they continue to act clueless.
I have emails showing my correspondence with the staff, where I have been requesting for an update and to date have not received a response
I urge the management of this hotel to take immediate action and respond to their customers and take responsibility for this misconduct from their end!
My family has stayed with Claridge multiple times and I’m extremely disappointed with how they’ve dealt with the matter.
Regards,
A very dissatisfied customer”
— Barira Asif
“A pesar de una excelente ubicación, una vez alojado resulta que NO HAY AGUA CALIENTE! La atención de la recepción es inexistente, no te previenen y no hay ninguna reacción para solucionarlo.”
— Gema Mediavilla
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