Luxury Accommodation in the Heart of Jakarta, Java Indonesia

Sindytriarukasy

Jun 23, 2022

5

Ainda o hotel mais icônico da Indonésia.Embora do lado de fora, a forma do edifício seja comum, mas o interior dos quartos é sempre atualizado e parece luxuoso e moderno.Escolha um tipo de quarto a partir do grand deluxe para ter uma vista da rotatória HI e, ao mesmo tempo, a banheira também tem vista para a rotatória.Experiência agradável para convidar uma família grande e crianças para ficar 2 noites aqui. Porque há muitas coisas interessantes que podemos fazer aqui, como descer, caminhar até os pedestres ao longo da Jalan Mh Thamrin (com vista para os arranha-céus), tirar fotos na rotatória hi, e não se esqueça de experimentar o MRT Jakarta cuja estação fica a poucos passos do hotel.A ampla atmosfera de pedestres, a estação MRT e o planejamento da cidade ao redor do hotel têm uma vibração semelhante a Cingapura, nós que somos de Solo e trazemos crianças podemos ter novas experiências.Para o café da manhã, não é muito glamouroso, as opções de comida ainda estão na categoria usual/padrão, para o gosto também é A/B muito bem. Mas o bolo e a padaria são todos deliciosos. Melhor do que lojas de bolos em shoppings.

Mutiardani Roosnauli

Jun 23, 2022

4

Terimakasih sudah membuat perayaan ultah saya bersama keluarga menjadi pengalaman yang menyenangkan :) Di kamar tersedia cake, balon dan doodle tulisan Happy Birthday di kaca jendela.Kamar pada dasarnya bersih, hanya saja di pojokan2 dan dekat jendela perlu perhatian ekstra, karena berdebu di pinggirannya dan kacanya ada yang kotor. Lalu untuk setting AC nya agak membingungkan, di 1 kamar dingin banget mau dikecilin koq susah (1511). Di kamar sebelah (1510) malah sempat bermasalah, tidak dingin sama sekali. Sempat dibenerin dan dingin kembali, tetapi kemudian bermasalah lagi.Pesan 2 kamar Grand Deluxe dengan request menghadap ke Bundaran HI, connecting door, baby crib dan ekstra bed Alhamdulillah semua terpenuhi :) Bisa lihat langsung Bundaran HI dari jendela kamar, ponakan2 saya senang sekali.Untuk ragam makanannya cukup beragam di breakfast buffet maupun ketika saya sempat dinner di Signature Resto. Tapi kualitas, ragam dan taste masakan ada room for improvement untuk beberapa dishesnya, terutama untuk Japanese dish nya. Mohon ditingkatkan lagi agar seperti hotel lain di Jakarta yang sama sama berbintang 5 tapi masakannya lebih wow.Overall staffnya semua ramah dan helpful. Jika saya ada pertanyaan pasti dijawab dengan ramah. Ketika makan di Signature Resto maupun di lantai 17 juga helpful. Di lantai 17 bisa berenang maupun nge-gym di fitness center dengan melakukan reservasi terlebih dahulu.Lalu akses ke mall Grand Indonesia dari Lobby Hotel langsung bisa masuk mall. Kalau mau beli makanan ke mall GI jadi gampang. Jadi bisa beli Cinnabon tanpa antri, karena sebelum buka jam 10 saya sudah tiba di Cinnabon hehe :)Minggu pagi bisa olahraga di Bundaran HI karena Car Free Day. Kebetulan pas saya ke sana pas lagi ada rombongan ondel-ondel lewat, seru melihat kesenian Jakarta masih dilestarikan.

Fahmi Hidayat

Jun 09, 2022

5

Grande !

Oetari Nahda Zafira

Jun 02, 2022

5

Quartos espaçosos, melhores instalações, serviço também é bom. Todos os funcionários são muito simpáticos. A localização está em um lugar estratégico, então é fácil ir a qualquer lugar. Para Sarinah, você pode caminhar apenas 1 KM do hotel. O shopping fica ao lado e atrás do hotel

jim brusin

May 27, 2022

5

Cozy big room and beautiful room and lobby. My assigned room and toilet are facing the mall so will need to close all the blinds (including the toilet) if you do not want to let the opposite shoppers see you ‘naked’ (lol). Wide choices on the breakfast table and yummy too.

Rut Silalahi

May 19, 2022

5

"Bem-vinda de volta, Sra. Rut", cumprimentou a recepcionista do hotel, Mbak Agnes, quando fiz o check-in. Eu já fiquei neste hotel antes em 2014 e a saudação foi muito especial para mim. O processo de check-in é tranquilo. Porque era um fim de semana prolongado, ocupação total, então tive que agendar o café da manhã e a natação. São apenas 60 minutos de duração.Se você quiser sentir o especial deste hotel, na minha opinião, você deve pedir pelo menos o tipo Grand Deluxe. Em 2014, fiquei em um quarto deluxe (era bom e dava para ver a rotatória do HI também). Mas no grand deluxe, realmente era outro nível, especialmente o tamanho e a posição da banheira que leva à rotatória HI também. Imagine ficar de molho enquanto aprecia a vista da rotatória HI (especialmente à noite). Não só isso, você também pode mergulhar enquanto assiste tv. Esta é a atividade favorita do meu filho, então ele não quer terminar o banho.O tamanho do quarto e banheiro é espaçoso. Há duas pias, então não há necessidade de lutar. A casa de banho é separada do WC. O vaso sanitário é um vaso sanitário inteligente cuja tampa se abrirá automaticamente ao se aproximar, o assento é quentinho, e completo com vários botões para completar a sensação de limpeza hehehe. Há um secador também.Quando minha mercadoria foi entregue por Mas Fabian, o funcionário do hotel perguntou se faltava algo, você gostaria de adicionar água mineral ou não (claro que sim). Por volta das 5 da tarde, a Sra. Nissa veio com um pequeno bolo de cortesia do hotel. Que bela surpresa.Este hotel está diretamente conectado ao Grand Indonesia. Assim, podemos fazer compras ou encontrar comida no shopping facilmente.De manhã, meu horário de café da manhã é às 08:00. O restaurante Signature está cheio. Todos os oficiais e garçons são realmente agitados. Mas no geral roda tranquilo. O sabor da comida para mim é mais ou menos. Nada me faz dizer "wuoow realmente delicioso".O café da manhã terminou às 09h00 e o novo horário da natação foi às 10h00. Meu filho brincava no pequeno playground dentro do restaurante. Nenhuma outra criança brinca lá. Talvez seja porque não há muitos brinquedos. Meu filho joga mais slides, depois disso ele fica entediado. Depois tiramos fotos no prédio da sala de reuniões (não sei o nome). Mas a localização é ótima para fotos.Piscina no 17º andar, ok. Além de toalhas, também recebemos 2 garrafas de água mineral. Há uma grande piscina (água fria) e banheira de hidromassagem (água morna). 10:00 da manhã já está ficando quente. Então não nadamos por muito tempo. Na sala de enxágue, há 2 jacuzzis (somente adultos), sauna, armário, secador de cabelo, loção corporal e espelho de maquiagem. Ao lado da área da piscina, há uma área de fitness e um sky pool bar.No geral, HI Kempinski é um dos meus hotéis 5 estrelas favoritos em Jacarta e eu adoraria fazer um staycation novamente algum dia. Continue o bom trabalho.

Adeline Budiman

May 09, 2022

1

Very bad service. Our trolley with our baggage took forever to be delivered to our room and when the bellboy showed up, it was someone else’s trolley. It took one hour and we have to come down ourselves to get our baggages. The pool has to be reserved and only for 10 people. It was fully booked during our whole 1 night stay there. Breakfast was bad in taste and service. Playground was small and inadequate, unlike advertised. Then the car vallet also took very long to take our car after check out. Would not recommend this hotel to anyone.

Allinhere Y

May 09, 2022

4

Great stay. Comfy ane clean room. Complete facility and amenities. Great service. HUGE BATHTUB.No hot water at certain hour. Sadly breakfast not good. Hope it will be so delicious like Apurva Kempinski.Complimentary Birthday cake and window arts for my wife ❤

Ferdinand

Apr 23, 2022

3

This is a late post. I have stayed here during hotel quarantine time on 19/2/2022 bought a quarantine package for 3 nights. Everything was satisfactory, room was clean, food during quarantine was delicious. Only room for improvement forhotel with reputation like Kempinski, is communication between staffs and guest. First when I arrived at the locations, around 10.30 pm, out of arranged transportation, staffs asked me to go to level 5 right away ( with out checking infront desk) and I was thinking because of quarantine procedure someone will meet and greet and gave me direction to my room. On level 5 it was no staff waiting, waited for 5 minutes until staff with full on PPE suit was asking why I’m sitting and waiting outside the room? After quick explanation they delivered my my room key. Right on the morning before check out, They required PCR test. Been told PCR will be done at 4 am. Information was not fully given, and I didn’t asked more. I was thinking since I was in quarantine, test will be done in my room, but I was wrong. After I waited around 10 minutes I made a called to receptionist then I’ve been told to go to level 3… 😀. And been told result will be received around 2-3 pm. Again every hour I’ve asked the receptionist and been told result are not yet delivered and at 6 pm I asked if I have to stayed extra for 1 night, because I’m waiting for my result. Then I’ve been told result are delivered at 4 (?) and they were too busy and thought they already informed me…

Thesalonicca VAS

Apr 09, 2022

5

Enquanto eu fiquei aqui por 3 dias, todos os funcionários foram simpáticos", quando eu fui ao mole GI a pé ao longo do Jln. a equipe me cumprimentou "Boa noite senhora", os quartos estão ok, tudo está limpo, mesmo embora seja antigo, todos os itens estão bem conservados, o cardápio do café da manhã tem muita variedade, todos os significados são deliciosos.", o atendimento é tudo ok, tem hora do café 2x com sessões diferentes em um dia garantido estar cheio , eu gosto na hora do café todos os bolos são deliciosos também" pode pedir refrigerantes enlatados para serem trazidos para o kmr, basicamente confira do HI ganho de peso, mas é uma pena que o entretenimento infantil seja apenas natação, na hora da reserva às 9 horas, porque havia um problema com o cartão de acesso, tive que ir e voltar ao lobby do meu quarto, que ficava no 15º andar, descobri que 2 dos meus cartões de acesso estavam problemáticos e não podia ser usado e finalmente quando eu era criança" A sessão de natação estava prestes a terminar, acabei de entrar, me disseram para sair, mesmo tendo tempo para nadar, no último dia eu queria conferir.. as crianças também ficaram tristes

Eddy Cahyadi

Apr 09, 2022

3

Room is spacious. Facility is good. However service is bad. Room wifi didn't work and complained to the receptionist. However, it took an hour for them to come and sort it out. For me, Internet is important as my work is online. And It delayed me to do important things on my business. No any apology or anything from them. So disappointed and might not come back again.

Chan 007

Apr 09, 2022

5

What a wonderful hotel! The ambience is so warm, thick with history, and definitely clean. The service is so nice, most of the staff are friendly and super helpful. The airport pick-up was quick, and the car was clean. The people from the in room dining are also very informative and understand what we wanted. We also can request food according to our taste, and we can tell what we can and can't eat, in case you have any food allergies too. (which I'm grateful for). They have so many choices for food, all fresh and sooo delicious. For the laundry service, it was very fast and neat, which is nice. The room I stayed in was quite spacious, clean, and so cozy. We are very satisfied to stay here for a few days! Thanks Hotel Indonesia Kempinski!

Ginanjar Mulyo Utomo

Mar 23, 2022

5

Perhaps this is my best experience staying on a hotel yet. Their system is good. I am fascinated that the parking process is already well systemized. The parking person already knew that I was going to stay by simply knowing my name.The hospitality is beyond awesome. I just said that I wanted the room to have writings on the window since I was celebrating my first anniversary with my wife. Boiii you have to know that they gave an anniversary cake that is both delicious and enormous. We were struggled to eat the cake because it was so big for us. We are impressed, even today (still valid no matter when you read it). They even gave us the best view ever, HEADING TOWARDS THE ROUNDABOUT! Hell yeah!The room itself is comfy despite this is a very old hotel. They manage it well. This is a no brainer since Hotel Indonesia is managed by Europe's oldest Hotelier. Their experience is well established. The facility is awesome, jacuzzi is spacious, TV is enormous, and those amenities were beyond expectation. Even the air conditioning has the 10°C setting, which is well cooler than most hotels that I have stayed (never went to a proper hotel outside Indonesia, though).The food, hohohoho... THEY ARE ALL AWESOME! I can't describe it further. The Indonesian foods, even menus that are common in Indonesian household are super delicious. The food quality is good too.100/100 would stay again when I have the opportunity.

Cecep Nurhadi

Feb 09, 2022

5

Tivemos uma estadia agradável no último fim de semana. Ficamos lá para o aniversário da minha esposa. A equipe foi incrível, eles decoraram nosso quarto e até nos deram bolo. Nós dois realmente apreciamos. Ansioso para a nossa próxima estadia

Cecep Nurhadi

Feb 09, 2022

5

Had a pleasant stay last weekend. We stayed there for my wife’s birthday. The staff were amazing, they decorated our room and even gave us cake. We both really appreciates. Looking forward for our next stay

Elisabeth Diana Supit

Jan 09, 2022

5

Tive uma estadia muito agradável no Hotel Indonésia. Decidi ficar lá no fim de semana de Natal e com certeza foi uma das épocas mais ocupadas para eles. Mas meu check-in correu bem, embora tenhamos que esperar até que nosso quarto esteja pronto. O pessoal também tem uma atenção muito boa aos detalhes: minha mãe tira um alfinete do kit de costura e na hora de limpar o cômodo conferem realmente todas as comodidades e colocam o alfinete no mesmo kit. Para mim, isso realmente mostra sua experiência como um dos mais antigos hotéis de luxo em Jacarta.

Michael Daniele

Jan 09, 2022

5

Love the Hotel, Love the environment, love the room and the staffs are nice. Except the first time we enter our room, its smells like someone smoking in the bathroom. The Bed is good but the Pillow were to tiny, it hurts our back when we're waking up from our sleeps..

Elisabeth Diana Supit

Jan 09, 2022

5

I have a very pleasant stay at Hotel Indonesia. I choose to stay there on Christmas weekend and surely it was one of the busiest time for them. But my check in went smoothly even though we have to wait until our room is ready. The staff also have a very good attention to detail: my mother take a pin out of the sewing kit and when they clean the room they really check all the amenities and replaced the pin on the same kit. For me, this really shown their experience as one of the oldest luxury hotel in Jakarta.

TW Prabowo

Oct 22, 2021

5

Kintan Buffet. Good and deliciuos japanesse grill food

Osman

Oct 20, 2021

5

The fabulous hotel next to legendary Bundaran HI directly connected to Grand Indonesia Mall.. A must try hotel..

Anung Waskito

Oct 19, 2021

5

Ainda é um dos melhores hotéis em Jacarta, embora seja o mais antigo de 5 estrelas. Os funcionários são de primeira qualidade e ainda assim muito bem mantidos pelo grupo Kempinski.A comida também é ótima. Um dos melhores Buffet de Hotel, sempre embalado e saboroso.

Hendrik Efendi

Oct 19, 2021

4

Confortável, amigável, bom café da manhã, apenas uma desvantagem "PISCINA 5 ESTRELAS KOQ DO HOTEL ESTÁ BANGED"

Yoshimin Adachi

Oct 19, 2021

5

Eu tive uma estadia muito agradável aqui com meu amigo. Ficamos muito satisfeitos com o nosso quarto. Temos um quarto no 15º andar e adorei a vista. A única desvantagem é que ficamos apenas uma noite 😅 na esperança de podermos ficar aqui no futuro novamente

Yoshimin Adachi

Oct 16, 2021

5

I had a really pleasant stay here with my friend. We were really satisfied with our room. We got a room on the 15th floor and loved the view. The only downside was that we only stay for one night 😅 hoping we could stay here in the future again

Anung Waskito

Oct 16, 2021

5

Still one of the best Hotel in Jakarta even though it's the oldest 5 star. Staffs are top notch and still quite well maintained by Kempinski group. Food is great too. One of the best Hotel buffet, always packed and greatly tasted.

Rizka Anindita

Oct 12, 2021

5

The best hotel, waktu itu pertama kali kesini dan benar benar berkesan. Dari service nya dan rooms nya juara 👍🏻 Staff di Kempinski bener2 respect ke tamu hotel, jadi kita juga nyaman dan respect juga ke para staff disana. Dari awal masuk receptionist udah berasa mereka sangat menghargai tamu hotel, thank you for your good work 🤍 The room also spacious, dan kedap suara menuruku, karena samping kanan-kiri waktu itu ada tamu juga, tapi sampe malem gak berisik atau terdengar suara bising dari kamar tetangga, which is good points. Breakfast di restaurant nya juga so delicious, enak banget, lagi-lagi staff di restaurant nya sangat sopan dan ramah. Definitely come back and one of my favourite hotel in Jakarta! Kalo staycation lagi, akan kesini 💚

Arni Pamungkas

Oct 12, 2021

5

Este é um hotel muito icônico e muito conhecido. Localizado no coração de Jacarta, lugar muito estratégico. O quarto é muito confortável, tem uma grande banheira que os nossos filhos adoram. Você terá instalações 5 estrelas e nosso favorito é a piscina na cobertura. O melhor de todos !

Dedy Irawan

Oct 12, 2021

5

Center of Jakarta. Perfecto

Sugiyanto

Oct 09, 2021

5

Nyaman banget..toiletnya serba otomatis..sarapan diambilin boss..hotelnya sultan ini..nice

Andre S

Oct 09, 2021

5

Comfy and spacious room. Good food. Helpful and courteous staffs. Good location in centre of city. Great hotel.

F R E E D G A M I N G

Oct 09, 2021

5

Favoritos

Fátima Cléo

Oct 09, 2021

5

muito bom e bonito

Arni Pamungkas

Oct 08, 2021

5

This is a very iconic and very well known hotel. Located in the heart of Jakarta, very very strategic place. The room is very very comfy, it has a big bathtub which our kids love it so much. You will have a 5 star facilities and our fav is their rooftop swimming pool. The best ever !

Andre S

Oct 06, 2021

5

Comfy and spacious room. Good food. Helpful and courteous staffs. Good location in centre of city. Great hotel.

Rosy Rose

Oct 06, 2021

1

Annoyed with the hotel's procedures for solving problems.My partner was placed in quarantine knowing that he received three doses of the vaccine and the PCR test was negative.Where he wanted to return due to the existence of an emergency situation, but the hotel management worships the procedures and does not look at the situation with humanity, even with showing the papers that prove the emergency situation, which were rejected?!?!

Yenti Yuliana

Oct 02, 2021

5

When I got quarantined here the room was really great and comfy, the staffs were very friendly too. Moreover, the view from the hotel room was wonderful and the chef made the best indonesian food especially the fried rice👍👍👍 very happy with the wholesome hospitality 😊

Faizal Adi

Oct 02, 2021

5

Kamar nyaman, makanan enak, menjalankan protokol dengan baik.. salah satu yg paling nyaman di jakarta.. good job 👍🏻

Yenti Yuliana

Oct 02, 2021

5

When I got quarantined here the room was really great and comfy, the staffs were very friendly too. Moreover, the view from the hotel room was wonderful and the chef made the best indonesian food especially the fried rice👍👍👍 very happy with the wholesome hospitality 😊

Mohammad Nurkholik

Sep 18, 2021

5

Great luxury hotel with fantastic Bundaran HI view, professional service. Possibly best in class 5* hotel in Jakarta.

Operations Manager

Sep 09, 2021

5

Hotel muito bom Novie, o concierge do hotel foi muito útil e me apoiou em atender às minhas necessidades de comida vegana. A comida era surpreendentemente boa. O concierge conseguiu me trazer água de coco todos os dias durante a quarentena de 8 dias. A piscina está disponível para uso no último dia. Há um shopping ao lado do hotel, bem como para compras extras.

Rita Surlaya

Sep 09, 2021

5

I'm happy to choose Kempinski for my 8D quarantine stay. The room is spacious and clean, the variety food was 👍 especially Indonesian food,the staff were very friendly and attentive. Recommended!

Operations Manager

Sep 02, 2021

5

Very good hotel Novie the concierge at the hotel was very helpful and supportive in meeting my vegan food needs. The food was surprisingly good. The concierge was able to get me coconut water every day during the 8 day quarantine. The pool is available to use the last day. There is a mall attached to the hotel as well for extra shopping needs.

Marie Hewson

Jul 09, 2021

5

Não posso recomendar o suficiente a escolha do The Kempinski Jakarta para a sua estadia de quarentena na chegada à Indonésia. A comida era especialmente fantástica e mudava todos os dias. A equipe foi excepcional, atenciosa e muito atenciosa. Eu tinha amigos que escolheram as estadias mais baratas e lamentamos muito que eles fizeram isso eu recomendo gastar um extra de $ 100 por noite é absolutamente vale a pena. Claro que quero voltar quando puder usar todas as instalações, ao verificar eu examinei a academia e spa e ambos são impressionantes. No geral, minha experiência de 5 dias foi 5 estrelas casulada em luxo.

Julio

Jul 05, 2021

5

The staff were friendly, the room was huge enough, and the oversized bathtub was the best. I asked for a high floor room and a complimentary cake for my birthday. They did give us a high floor and decorated the room for my birthday with balloons. However, they forgot to left us the cake in the room. But in the end, we made the call, and they gave us lots of cake instead! I also got a discount for room service and dine-in! The barcode given inside the key card wasn't working. I forgot to complain about this when I checked out. The breakfast is pretty good. Overall, I'm happy to celebrate my birthday in this hotel.

marie hewson

Jun 17, 2021

5

I cannot recommend highly enough choosing The Kempinski Jakarta for your quarantine stay on arrival into Indonesia. The food was especially fantastic and changed every day. The staff were exceptional, thoughtful and very attentive. I had friends choose the cheaper stays and were so sorry they did so I recommend spending an extra $100 per night it is absolutely worth it. Of course I want to go back when I can use all of the facilities, upon checking out I perused the gym and spa and they are both as impressive. Overall my 5 day experience was 5 star cocooned in luxury.

Safa Nadia

Feb 22, 2021

5

Good place, nice resto with delicious variations of f&b, very comfortable room, attached to the mall which i love. They responded quickly to my email after i informed them that i left ny laptop charger behind in the room and send it to me 2 days after. Really a hotel worth staying! Visited the lounges few times too. Overall, satisfying service👍🏻 good job!

Rus mini

Jun 09, 2019

5

Cuco

Carlos Inzunza

Oct 09, 2018

5

super hotel

Agus Setiawan

Oct 09, 2018

5

Hotel cita-cita

Nanda S Z

Oct 09, 2018

5

Perfecto

Mustofa Akil

Oct 09, 2018

5

No comen good

Javier Guerola

Oct 09, 2018

5

Muy buen hotel en el corazón de la ciudad

Dheva Dheva

Oct 09, 2017

5

Bagua

Marcelino Freixas

Oct 09, 2017

5

La HISTORIA del..... HotelINDONESIA KEMPINSKI Yakarta.LaAMISTAD yelbuen SABOR siempre perdura enel TIEMPOGrácias marcel

Karlina Sibali

Oct 09, 2013

5

perfecto!

jonjonvi

Excellent Service

5

Room are very clean, amenities are great, staff are friendly and housekeepig are prompt and fast. A lot of food varieties are served during breakfast. From the local food and local delicacies. There...

JEDIFam

LOVE is an understatement!

5

LOVE is an understatement. Wow. Just wow. I absolutely LOVED staying at this hotel and was actually sad to leave. I stayed here for a week on business and I felt pampered and cared for from the...

syarifatulhdyh

Amazing !!

5

We stayed in the Mid of Dec 2018. Our room was upgraded to a Presidential Suite. The room is HUGE , clean, comfortable! Excellent location, fabulous view !! I have to say it was the most amazing...

Hotel Indonesia Kempinski Jakarta, Jakarta

Hotel Indonesia Kempinski Jakarta

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Hotel Indonesia Kempinski Jakarta, Jakarta

Hotel Indonesia Kempinski Jakarta

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