“ES UNA ESTAFA 😡 NO VAYAN A ESTE LUGAR!!!Ojalá pudiera darle cero estrellas. Reservé directamente en la página oficial de ellos, donde me pedían los datos de la tarjeta, bien. Cuando llegas al lugar te cobran el doble de lo que dice en Internet y estas obligado a pagar porque si cancelas te cobran el monto de la reserva ya que anteriormente ya colocaste los datos de la tarjeta. ES UNA ESTAFA, PUBLICIDAD ENGAÑOSA. El servicio es super decadente, groseros, ellos saben lo que están haciendo y nadie da la cara. Te exigen pago en efectivo porque "no aceptan pago con tarjeta". Exigimos que nos dieran una explicación por el aumento del precio y nos dijeron que era por "Impuestos" cuando en la reservacion dice "impuestos incluidos", exigimos factura fiscal y NO NOS DIERON FACTURA. Luego nos dijeron que el aumento era por "PAGO DE LIMPIEZA".Nos hicieron pasar el peor momento de nuestra estadía en RD, llegamos cansados en la noche y no podíamos tomar otra opción. Y no éramos los únicos, había otra familia con niños en la misma situación, ellos habían reservado por Booking. No ofrecen desayuno, las habitaciones son normales. Por ese monto habría reservado en un lugar mucho mejor.IT'S A SCAM 😡 DO NOT GO TO THIS PLACE!!! I wish I could give it zero stars. I booked directly on their official website, where they asked me for the card details, fine. When you arrive at the place they charge you twice what it says on the Internet and you are obliged to pay because if you cancel they charge you the amount of the reservation since you previously entered the card information. THIS IS A SCAM, MISLEADING ADVERTISING. The service is super decadent, rude, they know what they are doing and nobody shows their faces. They demand payment in cash because "they do not accept payment by card". We demanded that they give us an explanation for the price increase and they told us that it was for "Taxes" when in the reservation it says "taxes included", we demanded a tax invoice and THEY DID NOT GIVE US AN INVOICE. Then we were told that the increase was for "CLEANING PAYMENT". They made us spend the worst moment of our stay in the DR, we arrived tired at night and we couldn't make any other choice. And we were not the only ones, there was another family with children in the same situation, they had booked through Booking. They do not offer breakfast, the rooms are normal. For that amount I would have booked in a much better place.”

“O Hotel não possui acadêmia de ginástica e sauna conforme informado no Booking. Também não possuí translado para Shopping. Das sete praias anunciadas fomos apenas em 3 pois o taxista se recusava a nos levar nas praias. O Hotel não é próximo da praia aproximadamente 30 minutos de carro. É tbm não possui café da manhã. Os passeios para as praia iniciam as 10h. O Hotel em si é bom mas os serviços e atividades deixaram muito a desejar”