“We chose Resident Victoria over another hotel with city views based on location and the picture provided of a decent sized light filled double room with a view. When we arrived we were given great news that we had been upgraded to a queen room then was explained to take the lift down to LG. Unfortunately our lower ground floor room is dark, small and has no light. I feel somewhat there’s misrepresentation of the light filled picture we saw versus the dark room we’re in. Unfortunately had we known we were going to be on the lower level in a dark room, we would have chosen another hotel. It was a higher price than we were looking at too but wanted to treat ourselves… On a positive side, the bed is amazingly comfortable and the facilities in the room are good. I would only stay here again if they assured us that we would be located on an upper level especially considering the price.”

“I cannot say enough good things about this hotel!I stayed for 4 nights in August. The location is so centrally located to be able to move around the city easily-either by foot, Tube, or bus.The front of house staff are ALL exceptional (shout out, Jason!), always greeting you with a smile as you come in, and ever ready to answer any question you may have or address any issue that comes up.I had a standard double room, which was plenty big for myself and the air conditioner worked great (very important for the heatwaves)!! I have found my go to hotel while in London!I also highly recommend Le Signore cafe right around the corner for a quick breakfast and wonderful coffee to start your day!The owners make you feel very welcome, and it is a hot spot for thelocals in the morning (always a good sign!). Não posso dizer coisas boas o suficiente sobre este hotel! Fiquei por 4 noites em agosto. A localização é tão central para poder se deslocar facilmente pela cidade, seja a pé, de metrô ou de ônibus. A equipe da frente da casa é TODA excepcional (grite, Jason!), Sempre o cumprimentando com um sorriso quando você entra, e sempre pronto para responder a qualquer pergunta que você possa ter ou resolver qualquer problema que surja. Eu tinha um quarto duplo padrão, que era muito grande para mim e o ar condicionado funcionou bem (muito importante para as ondas de calor)!! Encontrei meu hotel enquanto estiver em Londres! Eu também recomendo o café Le Signore ao virar da esquina para um café da manhã rápido e um café maravilhoso para começar o dia! Os proprietários fazem você se sentir muito bem-vindo, e é um ponto quente para os moradores locais pela manhã (sempre um bom sinal!).”