The Comfort Suites hotel nestled in historic Southern Maryland is 18 miles from the MGM National Harbor and 30 miles form Washington D.C. All guest rooms come equipped with microwaves refrigerators coffee makers hair dryers irons ironing boards and cable television. Ample bus and truck parking is located on the property. This hotel offers many amenities and features including free breakfast free local calls and free weekday newspaper. Guests can enjoy relaxing in the indoor heated pool. Business travelers can appreciate conveniences like free high-speed Internet access voice mail and access to fax and copy services. Many points of interest are an easy drive from this hotel including Naval Air Station Patuxent River Andrews Air Force Base Maryland International Raceway in Budds Creek and Regency Furniture Stadium home of the Southern Maryland Blue Crabs minor league baseball team. Comfort Suites Waldorf is located 30 miles from Ronald Reagan Washington National Airport and 45 miles from Baltimore/Washington International Airport.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“THIS PLACE IS A SCAM!
I was traveling from Richmond VA back to the Northeast during the big storm storm that shut down I-95. I had my boyfriend make a reservation at this place since traffic was horrendous. When I arrived a gentleman outside told me the area wasn't safe to walk in, the lobby smelled strongly like marijuana and did not have furniture. The staff told me they overbooked my reservation and that "this happens all the time with Expedia." When I asked for a refund she said she was unable to provide it directly and Expedia would have to call the hotel and confirm that I did not stay there. Over the past two weeks Expedia has tried multiple times to get in touch with the hotel to confirm the refund. Ultimately the hotel didn't respond and now I have been charged for a room I didn't stay in. I wouldn't recommend staying here, it was a bad experience top to bottom.”
— Lesley Schroeter
“This place should not be open for business. The room smelled of mold and smoke. Ceiling was falling apart, paint peeling off the walls, bathroom was disgusting. I did not stay the night I immediately asked for a refund. They told me I would get a refund and instead double charged me! Thee worst motel ever…comfort suites...really?!”
— Melissa Carter
Customers review
Overall Good, 3.7
Value 3.8
Location 4
Cleanliness 3.9
Comfort 4
Neighborhood 3.8
Amenities 3.2
Condition 3.7
Quality 4.4
Recomendation 85.8%
Craig Condrey
Jan 13, 2022
1
Deu minha reserva. depois tentou fazer com que eu e outro cavalheiro dividissemos um rei. Ficou muito rude me disse que ia cancelar minha reserva. E tudo bem, este lugar sempre cheira a uma casa de armadilha de qualquer maneira, no entanto, eu esperava um reembolso. Ela me deu o tratamento sim, sim. Já tentei ligar 3 vezes e dá sinal de ocupado no telefone. Se você puder ir um pouco mais longe, eu faria, no entanto, há um belo Baymont Inn e suítes ao lado compartilha o mesmo estacionamento.Também devo dizer que sou mais do que um viajante amador, estive em casa apenas 13 vezes em 2020 e apenas 25 dias em 2021 e 16 desses dias foram para o Natal e ano novo. Minha escolha é quase sempre por causa da facilidade e uso do check-in. Depois dessa experiência, provavelmente começarei a gastar os US$ 25.000 que gasto na estrada todos os anos em hotéis e outra marca por causa dessa experiência. !Se a gerência estiver lendo isso, agradeço o telefonema ou e-mail. Também posso debater minha experiência com você aqui no fórum público.
Erin Avila Avila Guerra Mowry
Jan 13, 2022
4
Difícil de passar na linha, mas fácil de trabalhar. Atropelado por fora, mas decentemente limpo por dentro. Eficiente na frente.
Lesley Schroeter
Jan 13, 2022
1
ESTE LUGAR É UM ENGANO! Eu estava viajando de Richmond VA de volta para o Nordeste durante a grande tempestade que fechou a I-95. Eu pedi ao meu namorado para fazer uma reserva neste lugar, já que o tráfego era horrível. Quando cheguei, um senhor do lado de fora me disse que a área não era segura para entrar, o saguão cheirava fortemente a maconha e não tinha móveis. A equipe me disse que overbooked minha reserva e que "isso acontece o tempo todo com a Expedia." Quando solicitei um reembolso, ela disse que não podia fornecê-lo diretamente e a Expedia teria que ligar para o hotel e confirmar que eu não fiquei lá. Nas últimas duas semanas, a Expedia tentou várias vezes entrar em contato com o hotel para confirmar o reembolso. Em última análise, o hotel não respondeu e agora fui cobrado por um quarto em que não fiquei. Eu não recomendaria ficar aqui, foi uma experiência ruim de cima para baixo.
Craig Condrey
Jan 13, 2022
1
Renuncié a mi reserva. luego trató de que otro caballero y yo compartiéramos un rey. Se puso muy grosero y me dijo que iba a cancelar mi reserva. Y está bien, este lugar siempre huele como una trampa de todos modos, sin embargo, esperaba un reembolso. Ella me dio el tratamiento de sí, sí. He intentado llamar 3 veces y me sale señal de ocupado en el teléfono. Si puede llegar un poco más lejos, lo haría, sin embargo, hay una posada y suites de baymont realmente hermosas justo al lado que comparte el mismo estacionamiento.También debo señalar que soy más que un viajero aficionado. Solo estuve en casa 13 veces en 2020 y solo 25 días en 2021 y 16 de esos días fueron para Navidad y año nuevo. Mi opción casi siempre es elegir debido a la facilidad y el uso del registro. Después de esta experiencia, probablemente comenzaré a gastar los $25,000 que gasto en la carretera cada año en hoteles y otra marca debido a esta experiencia. !Si la gerencia está leyendo esto, agradezco la llamada telefónica o el correo electrónico. También puedo debatir mi experiencia con usted aquí en el foro público.
Lesley Schroeter
Jan 12, 2022
1
THIS PLACE IS A SCAM!
I was traveling from Richmond VA back to the Northeast during the big storm storm that shut down I-95. I had my boyfriend make a reservation at this place since traffic was horrendous. When I arrived a gentleman outside told me the area wasn't safe to walk in, the lobby smelled strongly like marijuana and did not have furniture. The staff told me they overbooked my reservation and that "this happens all the time with Expedia." When I asked for a refund she said she was unable to provide it directly and Expedia would have to call the hotel and confirm that I did not stay there. Over the past two weeks Expedia has tried multiple times to get in touch with the hotel to confirm the refund. Ultimately the hotel didn't respond and now I have been charged for a room I didn't stay in. I wouldn't recommend staying here, it was a bad experience top to bottom.
Craig Condrey
Jan 08, 2022
1
Gave my reservation away. then tried to get me and another gentleman to share a king. Got real rude told me she was going to cancel my reservation. And that's fine this place always smells like a trap house anyway however I did expect a refund. She gave me the yeah yeah treatment. I have tried calling 3 times and I get the busy signal on the phone. If you can make it a little further I would, however there is a really beautiful baymont inn and suites right next door shares same parking lot.
I should also put out that I'm more then a amateur traveler I was only home in 13 times in 2020 and only 25 days in 2021 and 16 of those days were for Christmas and new years. My go to is almost always choice because of ease and use of check in . After this experience I will likely start spending the $25,000 I spend on the road every year in hotels and another brand because of this experience. !
If management is reading this I welcome the phone call or email I can also debate my experience with you here on public forum.
Erin Avila Avila Guerra Mowry
Dec 31, 2021
4
Hard to get through on the line, but easy to work with. Run down on the outside, but decently clean on the inside. Efficient at the front.
Melissa Carter
Nov 28, 2021
1
This place should not be open for business. The room smelled of mold and smoke. Ceiling was falling apart, paint peeling off the walls, bathroom was disgusting. I did not stay the night I immediately asked for a refund. They told me I would get a refund and instead double charged me! Thee worst motel ever…comfort suites...really?!
Jeff Yedinak
Nov 08, 2021
1
Stay Away! Almost the worst hotel experience I’ve had. Construction going on, bad hotel smell, half size pillows w no extras available, trash bags littered the hallway, thin walls, old tv, hair dryer didn’t work, no breakfast. Only thing that was fine was AC and Hot Water.
Jesus Cosme
Oct 13, 2021
1
Hoje é dia 16 de setembro, 21, vou ficar em uma suíte king size. e é um quarto ruim, tapete manchado, eu só fui tomar banho e o chuveiro tem pressão muito fraca para tomar banho, eu não consigo nem tomar banho porque a água é muito ruim. Amanhã vou procurar o gerente para mudar para outra sala, fiquem ligados.
Lissangela De Leon
Mar 13, 2021
1
Este lugar es terrible!Todo esta muy sucio, la cama tiene sangre, huele horrible. No tiene comida, ni recepcion, huele a cigarillo, tiene cucaracha y ratones. Por favor no usen este lugar, la compañia tiene que investir en remodelarlo.
Jose Fernandez
Feb 13, 2019
5
Muy comodo
Cesar Garcia
Feb 13, 2018
4
Me gusto por que esta cerca de Tiendas y un lugar de boliche
Gerson Guevara
Feb 13, 2017
4
Gerson Guevara
rodneym742
Waste of Money
1
My brother and I stayed at the Hotel on Dec 21st on a visit to Washington to see our Mother. We leave in Memphis and after a very long drive we Checked in to this place or at least tried to...
paulsG3673XX
Nice king size bed suite
4
This location is difficult to find at night. The parking arrangements are different than most hotels. The front desk is understaffed, long wait to check-in as front desk only had a single person to...
GeneEllie
Overrated
3
We booked in advance because we have stayed at Comfort Inns many times in the past. What we found was an atmosphere and attitude of "here's what we offer take it or leave it". The Complimentary...
Geoart95
Completely misleading photos and a dirty mess!
2
It will look drastically different than the photos you are seeing on the internet. The outside is now gray and navy which is newer and nicer, but that is where it ends. The grounds are not tended...
thatnytraveler
Hmm Blah
2
The only thing we liked was the size of the room. Everything else was sub-par! They provided had written receipts upon departure and even on checking in. Key did work on the door. Lobby furniture is...
TheJazzy1
We pulled up and said "Oh HECK no!"
1
We went down to the Waldorf, MD area for a family gathering and booked this place. We normally have a pleasant experience with Comfort Suites; our kids are always excited for an indoor pool and we...
