Experience Luxury at Sofitel Auckland Viaduct Harbour in the Heart of Auckland, New Zealand

Morgan Rouse

Jan 02, 2023

1

This hotel is marketed as a 4.5 star hotel, I'm really struggling to see why when the superior room is $800 and it is exactly the same as the $400 Marsden Viaduct hotel room. They say it has a "Juliet Balcony" (unuseable) it was barely 30cm wide, "City views" of the city bus depot, A "marble bathroom" it had a small shelf made of marble. There was vomit on the wall above the toilet and some other strange looking thing on the sliding door. I had really high expectations for an $800 a night room and this experience is one of my worst. The only positive were the friendly staff We won't be back and I would suggest if your looking for a nice room, try the QT or the Cordis instead, you will get your money worth from either of them.

Natalie Nun Toon

Nov 02, 2022

5

Stayed here a couple times on different occasions. Love the views from the suites here and how quiet it is when you close the doors. They’re equipped with small kitchens and great bathrooms and comfy beds. TVs have Netflix and there’s enough space to not feel cramped.

Jimmy Ang

Oct 30, 2022

2

First of all, this hotel do not live up to its Sofitel’s standards. The room, though met the Sofitel’s standards in terms of comfort, it is, however, not fully cleaned in areas facing outside including the balcony and sliding panels (refer to share pics). Another area that seemed to have issue is between the Front Office and Housekeeping when both parties give their conducting accounts on the same issues. These cause us to just sleep over issues rather than provide any other further feedback. A silver lining is the great services provided by the valets and porters.

Amanda Silveira

Oct 29, 2022

4

Location, location, location. This hotel is well located, close to city center but not so close that we get the hustle and bustle of the city. Lovely stroll along the bay will take you right into the main part of the city. Though it was very displeasing to have the worker from Microsoft directly across from us, I am fairly certain he had a straight view into our room. We loved our breakfast at Sofitel. The turndown service and welcome drink were a lovely detail as well. Would stay again!

George R

Sep 24, 2022

4

We stayed here for our wedding anniversary and it was great: quiet room, comfy bed, and attentive service. We had a room with a marina view, which was definitely worth it. In our room, we had some macaroons for our celebration, as well as a bottle of champagne 🍾 One thing I'd say is that there's no signage in the foyer telling you where to go when you first arrive (reception is to the left, fyi). Overall definitely worthwhile! 😎

Evisis

Nice place bit funny staff

3

Rooms are quite spacious and nice furnished. Big bathroom and nice bedsheets. Bit weird is the fact the hotel doesnât clean your room automatically but wants you to hang some tag on the door. We...

frankandpaml

Good quality hotel on Auckland Harbour

5

Stayed here 2 nights on arrival in NZ. Very comfortable room,very helpful concierge , excellent breakfasts and good location.Within easy walking distance of many good restaurants on the waterfront...

ngn_ny

Great choice in Auckland

4

This hotel is very well maintained with attractive rooms and a very good breakfast. Service was exceptional. We especially enjoyed the location with easy walking to tons of restaurants and to the...

peterwI3040OB

Better Than Ever

5

Booked a one night family stay cation. Had two separate rooms, used valet parking, had dinner and breakfast in the restaurant. Also used the lounge. Check in was effortless and the rooms very clean...

850rajata

An unforgettable stay ð

5

I booked this hotel to stay with my friend as we were meeting after a long time due to restrictions of lockdown. He drove down from the New Plymouth to catch up. From the time of checkin till the...

GP102XP

Sofitel viaduct

5

We had a fabulous time. The service was excellent and the restaurant fantastic. The food was to die for and wine selection complimented the meal To a âTâ. Thanks to Helen, Brett & Sachin for making...

Sofitel Auckland Viaduct Harbour, Auckland

Sofitel Auckland Viaduct Harbour

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